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1. Use this link to download and install the Kinetic client.

   1. In the system tray, click CAL-KineticClientInstall.exe
      

      

   2. Note: If you see a message that the file is dangerous, follow the steps at the bottom of this topic.

2. After you run the EXE to install the Kinetic Client, find the “Epicor Software” folder on your desktop. 
   

   

3. Open the “Epicor Software” folder, then …

   1. Open folder Kinetic 2021.1 Client

   2. Open folder calkinetic.ctdcloud.com

   3. Right-click KineticPilot Environment, then Send To > Desktop.

4. Find the KineticPilot Environment icon on your desktop.
   

   

   
   Double-click it to complete the install. 

5. Then logon the Kinetic Pilot environment, bypass Current Password and set the password you prefer.

When you logon Epicor for the first time, do not key anything into the password field. Just enter your Epicor User ID then hit the Enter key. After that you will get a message that says something like you have 2 more logon attempts, do you want to create your password. Click the affirmative response, do not enter current password, do enter and verify the new password that you want to set.

If you get a message that the file is dangerous, don’t worry, the file is not dangerous. Follow the steps below

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