How to trace an ICPO from the Purchasing Company to the Selling Company and back again.
When reporting an issue with ICPO transactions, please walk through these steps and include detailed information about the transactions, lines, and releases at issue.
Here is an example where the transaction has processed completely from the Purchasing Company, to the Selling Company, and back to the Purchasing Company.
In the Purchasing Company, bring up the Quote in Opportunity/Quote Tracker
Quote 146236158
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Review the PO Receipt
Purchase Order 180231
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Here is an example where the transaction has processed from the Purchasing Company, to the Selling Company, but has not been accepted and processed in the Selling Company.
In the Purchasing Company, the Quote has a Sales Order.
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The Sales Order has a Job.
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The Job has a Purchase Order for the Selling Company.
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The Purchase Order is not linked to an Inter-Company Sales Order.
Go to the Selling Company and check the status of the ICPO.
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In the Selling Company, launch Incoming ICPO Suggestions. Enter the PO Number and tab out.
The Purchase Order is ready to be accepted and processed to create the Sales Order for the Purchasing Company.