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Before reporting an issue with ICPO transactions, please walk through these steps to verify there really is a problem.

 The following examples of ICPOs processing are in this topic.

·         The transactions have processed completely from the Purchasing Company, to the Selling Company, and back to the Purchasing Company.

·         The ICPO but has not been accepted and processed in the Selling Company.

·         The Purchase Order in the Purchasing Company needs to be approved.

Here is an example where the transaction has processed completely from the Purchasing Company, to the Selling Company, and back to the Purchasing Company.

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In the Selling Company, launch Incoming ICPO Suggestions.  Enter the PO Number and tab out.
The Purchase Order is ready to be accepted and processed to create the Sales Order for the Purchasing Company. 

 

In this example, the Purchase Order in the Purchasing Company needs to be approved.  Ask the Buyer to approve the PO and it will be sent to the Selling Company for processing.

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