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Some issues that might be corrected by Clear Client Cache in Epicor are listed at the bottom of this topic.

In Standard Layout:

  1. On Home Screen, click the Settings button

  2. In the Settings screen, click on Clear Client Cache

  3. Log out of Epicor and then log back in

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In Classic layout:

  1. At top of screen, click Options

  2. Click on Clear Client Cache

  3. Log out of Epicor and then log back in

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If Clear Client Cache does not resolve the issue, delete the C:\ProgramData\Epicor folder, which contains the temporary files.

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