There are cases when the pricing and the Tax on an Epicor Sales Order do does not match the Dash invoice. The Epicor Quote and Epicor Invoice present tax correctly.
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When processing a Sales Order where there is a Misc Charge on the Line and a Tax Liability Code on the Release, the line tax calculation does not include the Misc Charge amount unless a Tax Liability Code is specified on the Customer or Ship To. You can change the Tax Liability Code on the Release, save the Order, and the Line Tax calculation is correct per the updated Tax Liability. But a Tax Liability Code must default in from the Customer. Otherwise the Tax calculation will not include the Misc Charge amount.
Solution:
Disregard Tax presented on If the Sales Order . Compare Tax has been calculated without Misc Charge, compare the CCDash Invoice with against the Epicor Invoice for verification.
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