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Overview

We’ve made it easy to install Kinetic on your company-managed laptop. Kinetic can be downloaded from the Company Portal app with just a few clicks. Follow the guide below to get started.


Installing Kinetic from Company Portal

  1. In your Windows start menu, search for “Company Portal”.

    Screenshot 2024-07-25 134630.png
  2. Open the Company Portal app and click on Apps in the left-hand menu. Look for Kinetic Client and then click into the app.

    Screenshot 2024-07-25 134751.png
  3. Click Install to begin.

    Screenshot 2024-07-25 134814.png
  4. The app will begin to download and install to your computer.

    Screenshot 2024-07-25 134829.png
  5. You will see a notification indicating that the install is in progress.

    Screenshot 2024-07-25 134836.png
  6. Once complete, you will see a similar notification that the install was successful. You will also see an Epicor Software folder appear on your desktop.

    Screenshot 2024-07-25 134924.png
  7. Open the Epicor Software folder then > Kinetic Client > Production

    Screenshot 2024-07-25 140253.pngScreenshot 2024-07-25 140303.png
  8. Then launch Kinetic to open the program.

    Screenshot 2024-07-25 140313.png
  9. Epicor will launch and begin its initial updates.

    Screenshot 2024-07-25 140328.png
  10. Once complete, you will be prompted to log in with your Windows Credentials. Click your account to proceed.

    Screenshot 2024-07-25 140937.png
  11. You should now be logged into Kinetic

    Screenshot 2024-07-25 140952.png

Help & Support

Please submit a ticket here if you run into any issues or have any questions.

https://calclosets.atlassian.net/servicedesk/customer/portal/53

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