When receiving this error message after initiating the completion your Adobe Contract.
Sign out of Adobe Sign and sign back in again with this link: https://secure.echosign.com/public/login
Be sure your signed into your California Closet Company, INC account.
Solution for encountering Pop-up Blockers
When encountering a Pop-up Blocker error message click into the icon with the red X in the top right side of your browser.
A new window will pop-up. Select to always allow pop-ups and redirects from https://californiaclosets.my.salesforce.com/ and click ‘Done.’
Note: You’ll need to close out of the Adobe Sign Agreement and click back into your draft on the Opportunity to reopen the Agreement link in the Agreements component.
Content Type Error when uploading a PDF to Adobe Agreements
When receiving this error message be sure your PDF drawings are in ‘Microsoft PDF' or ‘Adobe Acrobat’ format. If you continue to have problems try compressing your PDF size with Adobe Acrobat or converting the PDF to a Word Document. Below are compression tool options.
https://www.adobe.com/ca/acrobat/online/compress-pdf.html
https://smallpdf.com/compress-pdf
There is no need to log in or sign up for the free trial with smallpdf.com
Customer states they haven’t received the Adobe Sign Contract.
If a customer states they haven’t received the contract it’s likely due to their computer settings.
Begin by resending them the contract if necessary.
From Adobe Support - In most cases, this will resolve it.
Search their Spam/Junk and deleted folder for adobesign@adobesign.com e-mails.
Add adobesign@adobesign.com to the address book or safe list.
If the email has a stringent security setting that blocks emails with active html links, attachments or images then that setting will need to be reduced.
Turn off filtering completely.
Attempt to send to an alternate email address