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1. On Home Screen, click the Settings button

2. In the Settings screen, click on Clear Client Cache

3. Log out of Epicor and then log back in
   

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In Classic layout:

1. At top of screen, click Options

2. Click on Clear Client Cache

3. Log out of Epicor and then log back in
   

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If Clear Client Cache does not resolve the issue, delete the C:\ProgramData\Epicor folder, which contains the temporary files.