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Standard Layout:

  1. On Home Screen, click the Settings button

  2. In the Settings screen, click on Clear Client Cache

  3. Log out of Epicor and then log back in


In Classic layout:

  1. At top of screen, click Options

  2. Click on Clear Client Cache

  3. Log out of Epicor and then log back in

If Clear Client Cache does not resolve the issue, delete the C:\ProgramData\Epicor folder, which contains the temporary files.

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Information about navigating the Epicor ERP application

*For a basic quote-to-cash scenario that’s only 36 pages, System Flow education doc is here on SharePoint. 
*The rest of the Education documents are good guides to basic Epicor functionality.