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When receiving this error message after initiating the completion your Adobe Contract. |
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Sign out of Adobe Sign and sign back in again with this link: https://secure.echosign.com/public/login
Be sure your signed into your California Closet Company, INC account.
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Solution for encountering Pop-up Blockers |
When encountering a Pop-up Blocker error message click into the icon with the red Xin the top right sideof your browser.
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Note: You’ll need to close out of the Adobe Sign Agreement and click back into your draft on the Opportunity to reopen the Agreement link in the Agreements component.
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Content Type Error when uploading a PDF to Adobe Agreements |
When receiving this error message be sure your PDF drawings are in ‘Microsoft PDF' or ‘Adobe Acrobat’ format. If you continue to have problems try compressing your PDF size with Adobe Acrobat or converting the PDF to a Word Document. Below are compression tool options.
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Search their Spam/Junk and deleted folder for adobesign@adobesign.com e-mails.
Add adobesign@adobesign.com to the address book or safe list.
If the email has a stringent security setting that blocks emails with active html links, attachments or images then that setting will need to be reduced.
Turn off filtering completely.
Attempt to send to an alternate email address
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Designer receiving ‘This record is no longer available. Ask your Administrator for help' or ‘Sending an already sent agreement is not allowed' error when attempting to create an Adobe Agreement. |
This error is likely due to a file limit in your File Quick Links. Adobe allows up to 30 MB. If you have more than that in your Files Quick Links, remove the larger file until your Adobe Agreement is ‘out for signature.’ This file can be added back in if needed once the Adobe Agreement is sent.
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