Find your location's folder at this link
Folder Contents
Link to Playbook | This resource will stay up-to-date as we develop resources, add additional information, and incorporate ongoing feedback. Use the link in your folder to access the most up-to-date version of the manual. |
Curriculum & Scorecard Document | The Install Curriculum and Installer Scorecards are a one-stop document for tracking and reviewing an installer’s progress in training and development. |
Link to Certification Folders | A link to each install level’s folder of skill certifications. This will give you the most up-to-date set of certification pages. |
Folder for Completed Certifications | This is a folder for you to house your completed certification pages (digital, scanned in, etc.) |
Link to Certification Form | A link to the digital version of certification pages. If you prefer to keep things digital, you can use this form to submit all skill certifications. |
Where do I start?
Get to know the sections of this playbook and review the materials provided to you.
Discuss 2025 goals with your manager to understand installer hiring plans, installer level requirements, and overall business needs for the install team.
Familiarize yourself with the install curriculum and understand the proficiencies of your install team. This will help to identify training gaps and needs.
Understand the Microsoft Excel Basics before diving into editing the curriculum or scorecards.
Next: 02. TRAINER FUNDAMENTALS