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Title
Title
1 Summary | 2 Change details | 3 Change plans | 4 Change implementation tasks | 5 Communications | 6 Post-implementation review
Summary
Change details
Change request | |
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Status | IN PROGRESS / DONE / OTHER |
Related issues | |
Driver | |
Impacted services | |
Current blockers | |
Service owner review | |
Technical review | |
Reporter | |
Change approvers | |
Informed stakeholders |
Change plans
Plan type | Description | Impact | Risk | Schedule |
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TEST PLAN / BACKUP PLAN / ROLLBACK PLAN / OTHER | HIGH / LOW | |||
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Change implementation tasks
Task type | Team | Description |
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OUTAGE / NO IMPACT | ||
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Communications
Team | Escalation manager | Testing | Testing manager | Testing manager contact information |
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REQUIRED / OPTIONAL |
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Post-implementation review
Date | |
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Requests for comments | |
Service owner | |
Participants | |
Review criteria | |
Lessons learned | |
Follow-up actions |
Information about navigating the Epicor ERP application
*For a basic quote-to-cash scenario that’s only 36 pages, System Flow education doc is here on SharePoint.
*The rest of the Education documents are good guides to basic Epicor functionality.