Driveway Download

Table of Contents
06. Completing Your Day

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The purpose of this page is to outline the expectations and resources for completing a Driveway Download upon the completion of an installation. A Driveway Download is required for all installations and must be completed prior to departing from the jobsite.

 

Page Contents


Process Expectations

  1. Clean the system and jobsite

  2. Complete the system delivery process

    1. Complete the digital checklist

    2. Standardized form coming Q3 2024

  3. Complete Return Visit or Job Completion form

    1. Standardized form coming Q3 2024

    2. Highlight/Note elevation to identify return visit locations

  4. Communicate job status with the designer and your manager

    1. Call designer to advise job status

    2. Text/Share images of the install with the designer. This should include progress photos if the install is not yet complete.

    3. Call your manager to advise job status and understand next steps for the remainder of the day

    4. If Applicable: Inform your manager if you hit or miss the budgeted install time

  5. Update job notes and documents in Dashboard

    1. Status of job (complete/incomplete)

    2. Feedback or notes from the customer

    3. Include a mention tag for the designer to notify the job is complete

    4. Upload Return Visit or Job Completion form as completed in Step 2

    5. If Applicable: Notes relating to payment/balance collection from the customer

  6. Upload images of the space to Dashboard

    1. Images of completed units

    2. Images of current state if a return visit is required

    3. If Applicable: Images of any damage

  7. Complete all paperwork and submissions prior to leaving the jobsite.

    1. If completion is not possible at the jobsite due to server access/connectivity: Manually document all applicable notes while it is still fresh, and submit all documentation upon return to the shop/warehouse.

  8. Drive safely

 

Multi-Day Jobs: Complete notes in Dash, complete communication to Designer and Manager, upload progress images to Dash, complete applicable material request forms

Standardized form coming Q3 2024

 


Required Resources

  • Return Visit Form (Standardized form coming Q3 2024)

  • Job Completion Form (Standardized form coming Q3 2024)

  • System Delivery Checklist (Standardized form coming Q3 2024)

  • Material Request Form

  • Job Folder

 


Final Steps & Completion

  • The process must be complete prior to departing the jobsite.

  • Customer has signed off for return visit or job completion.

  • All paperwork is uploaded to Dash and notes are inputted.

  • Communication complete to designer and manager.

  • Customer feedback/Google Review completed

 


Related Training Materials

Questions? Please e-mail Aleeshya Broome (albroome@calclosets.com)