Process

Tesoro, Lago, Flat & Edgebanding             

1. Request for Raw Material is received by xMC Fulfillment
2. Approval received by Fulfillment Mgmnt
3. Order template is updated by Centralized Purchasing
4. Customer master is created by Shared Services (if new customer)
5. xMC Customer Service Liaison will enter order into Epicor
6. Order template is scanned and attached to Epicor order along with order request from customer (will help with collection process if there is a problem)
7. Order processed and shipped by xMC
8. Shared Services generates Invoice to customer and reconciles order template documentation (selling price & freight) to Epicor invoice
9. Shared Services send invoice to customer (as applicable) and pursues collection