CC Roles, Responsibilities & RACI
This information needs to be reviewed by team leads.
It is important to have an understanding of each users role.
Function (Story) | Responsible | Accountable | Consulted | Informed |
Transfer sold jobs from Dash to Epicor | RBU Plan Engineer |
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Transfer sold jobs from Dash to Epicor QA | RBU Plan Engineer |
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Receive transfer orders and purchase orders from Epicor. Job Tracker – load planning, ensure CAD, contracts, etc. Documentation timing TBD. | XMC Customer Service Liaison |
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Access the job in Epicor to pull the necessary information .dash and the engineering documentation. CADPro to WoodCADcam optimize through Cutright | Pre-Production Engineer XMC |
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Receive and review purchase suggestions from Epicor (MRP) | RBU Purchaser & XMX Purchaser |
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Inventory management/procurement | RBU Purchaser & XMX Purchaser |
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Perform issuing and backflushing of material and labor per job | XMC Logistics Coordinator |
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Input all logistics tracking information for jobs | XMC Logistics Coordinator |
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receive all third-party purchases and XMC manufactured material | RBU Logistics Coordinator |
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Blackflush labor and material for each job | RBU Scheduler |
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Gross Margin Reviews per job | RBU Install Manager |
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Receive initial deposit and post to cash receipts | A/R Specialist |
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Generate final payment for each job – post install | A/R Specialist |
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Manage payment of all Purchase Orders | A/R Specialist |
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Vendor Management | Purchasing Manager |
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Consolidate Purchasing | Purchasing Manager |
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Run Gross Margin Report per part | Financial Analyst |
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Maintain Item Master, MOM subassembly | Product Management Specialist |
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Review Gross Manager reports for XMC jobs | XMC Plant Manager |
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Review Gross Manager reports for RBU jobs | RBU GM |
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Related content
Information about navigating the Epicor ERP application
*For a basic quote-to-cash scenario that’s only 36 pages, System Flow education doc is here on SharePoint.
*The rest of the Education documents are good guides to basic Epicor functionality.