The purpose of this playbook is to outline clear, actionable steps to help you train and certify installation team members to the California Closets Installation Standards. Throughout this guide, you will find various resources, processes, and tips for training, and tracking the progress of, your install team.

As a California Closets Install Trainer, you have completed the certification program to learn and demonstrate the California Closets Installation Standards. As a trainer, you are aligned to the purpose of the program, and work with your team to implement these brand standards throughout.

Our goal for this playbook is to provide you with the tools to be successful as a trainer.

As you become familiar with the tools, resources, and knowledge you will navigate this playbook based on section or topic. If this is your first time, take the time to understand the various sections and the recommended order of completing each element.